Privacy Policy

1. Introduction

PhotoEnhance AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our photo enhancement service. Please read this policy carefully.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and email address when you create an account
• Profile information you choose to provide
• Communication preferences
• Customer support correspondence

2.2 Payment Information

Payment processing is handled by Stripe, Inc. We do not store your complete credit card information. Stripe collects and processes:

• Credit card numbers and billing information
• Payment transaction history
• Billing address

Stripe's use of your personal information is governed by their Privacy Policy, available at stripe.com/privacy.

2.3 Image Data

When you use our Service, we temporarily process and store:

• Images you upload for enhancement
• Enhanced versions of your images
• Image metadata (file size, format, dimensions)

2.4 Usage Information

We automatically collect certain information about your device and how you interact with our Service:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and features used
• Time and date of visits
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your image enhancement requests
• Process payments and prevent fraud (via Stripe)
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Detect and prevent technical issues and security threats
• Comply with legal obligations

4. Data Retention and Deletion

4.1 Image Data

We retain your uploaded images and enhanced versions for:

• Free users: 24 hours after processing
• Paid users: 30 days or until you delete them
• You can delete your images at any time from your account dashboard

4.2 Account Data

We retain your account information for as long as your account is active or as needed to provide you services. You may request account deletion at any time.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

5.1 Service Providers

• Stripe for payment processing
• Cloud hosting providers for data storage
• Analytics providers to understand usage patterns
• Customer support tools

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit using SSL/TLS
• Encryption of data at rest
• Regular security assessments
• Access controls and authentication
• Secure payment processing through Stripe's PCI-compliant infrastructure

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of processing

To exercise these rights, please contact us at privacy@photoenhance.ai.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and preferences
• Understand how you use our Service
• Improve our Service and user experience
• Provide personalized content

You can control cookies through your browser settings. Note that disabling cookies may affect Service functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

12. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), we process your personal data based on:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate interests

You have the right to lodge a complaint with your local data protection authority.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

15. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.